Description:

Senior Care Coordinator – HighlandHearts HomeCare Ltd (Moray)

Location: Moray & Surrounding Areas

Salary:

• £16.10 per hour  pro-rata (including travel time between visits)
• £20.50 per hour  pro-rata for all public/bank holidays, Christmas, and New Year
  Hours: Full-time or part-time roles available. Minimum 35.5 hours per week guaranteed.
  Contract Type: Permanent

About Us

HighlandHearts HomeCare Ltd provides high-quality, person-centred care and support for adults in their own homes. We support individuals with dementia, learning disabilities, autism, physical disabilities, mental health conditions, and age-related frailty. Our mission is to promote dignity, independence, and safe community living.

Job Summary

We are seeking an experienced Senior Care Coordinator to join our team in Moray. You will coordinate, supervise, and support the care team, ensuring clients receive consistent, high-quality care.

Travel time between visits is included in the hourly rate, ensuring all working time is compensated. Enhanced pay (£20.50/hr) is offered for all public/bank holidays, Christmas, and New Year shifts. Full training, mentoring, and ongoing support are provided.

Key Duties & Responsibilities

• Coordinate and schedule care visits across Moray and surrounding areas.
• Supervise, mentor, and support care staff to ensure high-quality service delivery.
• Monitor and review client care plans, adjusting as needed.
• Conduct regular staff check-ins and performance support.
• Ensure compliance with safeguarding, health, and safety regulations.
• Manage client and family communications, addressing concerns professionally.
• Support staff training and development, including shadowing and SVQ progression.
• Report operational issues and make recommendations to the management team.
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Requirements

Essential

• Proven experience in care coordination, senior care, or team leadership.
• Proven experience in care work, preferably in a senior/lead role.
• Compassionate, patient, and committed to person-centred care.
• Good spoken and written English
• Strong organisational, communication, and supervisory skills.
• Flexible availability including weekends and public/bank holidays.
• Ability to travel between client homes.
• Right to work in the UK.
• Commitment to person-centred care and team development.
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Desirable

• SVQ Level 3 in Health & Social Care or equivalent.
• Previous experience managing a team in a care setting.
• Driving licence and access to a vehicle.
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Pay & Benefits

• £16.10/hr   pro-rata, including coordination duties and travel time between visits.
• £20.50/hr  pro-rata for all public/bank holidays, Christmas, and New Year.
• Paid mileage at £0.20p per mile.
• Full induction, training, and mentoring.
• Support to achieve SVQ qualifications.
• Paid holidays and pension scheme.
• Friendly, supportive team environment.
• Opportunities for career progression (Team Leader, Registered Manager roles).

Hours of Work

• Flexible shifts across morning, afternoon, evening, and weekends.
• Guaranteed minimum 35.5 hours per week.
• Part-time and bank hours also available

Note: All applicants must have the right to work in the UK. This role is not open to applicants needing sponsorship.